Dear Patients,

The health and safety of our patients and employees is our top priority. We have been closely monitoring developments of the COVID-19 (Coronavirus) and are following guidelines from the government, relevant health authorities as well as the Royal College of Dental Surgeons of Ontario (RCDSO).

Starting on Monday, March 16, 2020 and continuing until further notice, we must implement new restrictions on patient care. This is based on the latest advice we have received from the Royal College of Dental Surgeons of Ontario about the Coronavirus outbreak.

If you have a scheduled appointment for routine/elective dental treatment (such as a checkup, cleaning, filling, extraction, etc.), the appointment is cancelled and we will work with you to reschedule your appointment to a later date. We are now restricting treatment to urgent/emergency care only.

Urgent or Emergency Care:
You must have one or more of these conditions:
• Severe toothache pain (not just a twinge)
• Swelling of your gums, face, or neck
• Bleeding in your mouth that does not stop
• Infection or a substantial risk of it
• Trauma (such as a broken tooth)

If you do require urgent/emergency care, please do not come in to the office without first calling the dental clinic.

To reschedule an appointment or if you have questions, please call the dental clinic.

We regret that we must restrict our patient care this way. We are serving our patients in the safest manner possible by following the advice of the RCDSO and other health authorities. In doing this, we will safeguard the health and safety of our patients, our care providers, and the whole community. We hope you understand, and we thank you for your cooperation.