Insurance Information

We understand that maintaining good oral health is essential for your overall well-being, but it can sometimes come with unexpected costs. That’s where dental insurance plays a vital role. Dental insurance is your partner in ensuring that you and your family receive the best dental care without the financial burden. Our mission is to demystify the world of dental insurance and help you make informed decisions. In this FAQ section, we’ve compiled answers to common questions about dental insurance to help you navigate this essential aspect of your healthcare journey. Whether you’re new to dental insurance or looking to make a change, we’re here to provide you with the knowledge you need to make the best choices for your dental health. Looking for a London Ontario dentist, call us at 519-473-9378 to learn more!


1. What is dental insurance, and why do I need it?

Dental insurance is a financial tool that helps cover the cost of various dental treatments and procedures. It provides financial protection and ensures you can maintain your oral health without breaking the bank.

2. What does dental insurance typically cover?

Dental insurance plans usually cover a range of services, including preventive care (cleanings and check-ups), basic procedures (fillings), major procedures (crowns and root canals), and sometimes orthodontic care. It’s important to review your specific plan to understand the coverage.

3. How much does dental insurance typically cost?

The cost of dental insurance varies depending on factors like the type of plan, your location, and the level of coverage. Monthly premiums can range from $15 to $50 or more.

4. Are there waiting periods for dental insurance coverage?

Some dental insurance plans have waiting periods, which means you may need to wait a certain amount of time before certain procedures are covered. However, preventive services are often covered immediately.

5. Can I purchase dental insurance as an individual, or is it typically offered through employers?

You can buy dental insurance individually, but many people get it through their employers as part of a benefits package. Individual plans are available for those who are self-employed or do not have access to employer-sponsored coverage.

6. How can I file a dental insurance claim, and how long does it take to receive reimbursement?

To file a claim, you typically submit a claim form provided by your insurance company. The time it takes to receive reimbursement can vary but is often a few weeks.

7. Is dental insurance different from medical insurance?

Yes, dental insurance is distinct from medical insurance. Dental insurance specifically covers dental treatments and procedures, while medical insurance focuses on general healthcare needs.

8. Are there age restrictions for dental insurance coverage?

Most dental insurance plans do not have age restrictions, but some may offer special plans for children, adults, or seniors.

9. Can I use my dental insurance for emergency dental care?

Dental insurance often covers emergency dental care, such as treating a knocked-out tooth or relieving severe tooth pain. Check your plan for specific details on emergency coverage.

10. Are pre-existing conditions covered by dental insurance?

Dental insurance typically covers pre-existing conditions, but some plans may have waiting periods before covering certain procedures related to pre-existing issues.

11. Can I add my family members to my dental insurance plan?

Many dental insurance plans allow you to add family members, such as a spouse or children, to your policy. Family plans can provide comprehensive coverage for your loved ones.

12. What is the maximum annual benefit, and how does it affect my coverage?

The maximum annual benefit is the maximum amount your dental insurance will pay for covered services in a calendar year. Be aware of this limit and how it impacts your coverage.

13. How do I know which dental insurance plan is right for me and my family?

Choosing the right dental insurance plan depends on your specific dental needs, budget, and preferences. Consider factors like in-network dentists, coverage options, and cost when making a decision.

14. What is direct billing in dental insurance?

Direct billing, also known as assignment of benefits, is a convenient process where your dental provider submits your insurance claims directly to your insurance company, saving you the trouble of filing claims yourself.

15. Do I need to pay anything upfront if I choose direct billing?

Typically, when you choose a dental provider offering direct billing, you won’t need to pay for covered services upfront. You’ll only be responsible for any copayments, deductibles, or non-covered services as per your plan.

16. How does direct billing impact the annual maximum benefit of my dental insurance plan?

Direct billing doesn’t impact your annual maximum benefit; it’s a payment process, not a coverage limitation. Your annual maximum benefit determines the total amount your insurance will cover within a given year.

For additional information:

Please contact our office at 519-473-9378 to learn more!




Monday 8:30am - 7:00pm
Tuesday 8:30am - 7:00pm
Wednesday 7:30am - 4:00pm
Thursday 7:30am - 4:00pm
Friday 8:30am - 3:00pm
Saturday 8:30am - 3:00pm
Sunday Closed